Frequently Asked Questions

a) Add all the products you want to order in the "shopping cart" by clicking the "Add to Cart" button. The products will automatically be added to the cart.
b) After adding all the products in the shopping cart, click on the "See my Cart" button.
c) Check your cart and click the "Proceed to checkout" button.
d) You will be redirected to a page where a ud-spareparts.com account will be required to continue the checkout process.
Are you a new customer? Then create an account by clicking on the "Continue" button.
Are you a returning customer? Then fill in your email address and password and click "Sign in".
Note: When creating an account, make sure your email address is valid.
e) New customer? You will be redirected to the account creation form. Fill it in and click on the button "Continue"
f) You are now on the "Delivery Information" page. Check the shipping address. If you want a delivery at a different address, click on the "Change Address" button.
If the shipping address is correct, choose a shipping method. To do so, click on the round button at the right of the shipping method. Click "Continue"
g) Payment Information: Check the billing address and change it if necessary.
Choose a payment method. Accept the Terms and Conditions by ticking the check box. Click "Continue"
h) Order Confirmation: review your order and if all is fine click "Confirm Order" to place your order.
i) When paying by credit card you will be redirected to the website of the payment gateway (Paybox, Paypal,...) to make the payment.
If you want to pay by bank transfer, you will be redirected to a page from where you can print our bank account details.